Riding the Delivery Trail
At Deals Cowboy Threads Store, we understand that when you order authentic western wear, you’re eager to wear it just as quick as a cowboy can rope a calf. That’s why we’ve partnered with the most reliable delivery services to ensure your gear arrives safe and sound, no matter if you’re in the heart of Omaha or halfway across the globe.
Quick Draw Shipping Facts: All orders are processed within 1-2 business days. Delivery times vary based on your location and chosen shipping method. We ship worldwide (excluding Asia and a few remote areas).
Choosing Your Shipping Steed
Just like choosing the right horse for the job, we offer two trusted shipping options to get your western wear where it needs to go:
1. Standard Express Shipping – The Trusty Mustang
Carrier: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 (regardless of order size)
Our Standard Express is like a reliable mustang – gets you where you’re going with good speed. Perfect for when you need those new jeans or that rodeo shirt in time for the next hoedown.
2. Free Range Shipping – The Steady Trail Horse
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE on orders over $50
Like a steady trail horse that gets you there in its own good time, our Free Range Shipping is perfect when you’re stocking up on multiple items and don’t mind waiting a little longer to save some cash.
Tracking Your Delivery Herd
Once your order ships, we’ll send you a tracking number faster than you can say “yeehaw!” You’ll be able to follow your package’s journey from our Omaha warehouse right to your front porch.
Pro Tip: Our standard shipping carriers (DHL/FedEx) typically provide more detailed tracking updates than our free shipping option. Choose accordingly based on how closely you want to monitor your package’s progress.
International Cattle Drive (Global Shipping)
We’re proud to outfit cowboys and cowgirls across the globe, though there are a few remote areas we can’t quite reach (and all of Asia, unfortunately). If you’re unsure whether we ship to your neck of the woods, just give us a holler at [email protected] before placing your order.
Note for International Customers: Your country may charge import duties or taxes – these are your responsibility as the recipient. We can’t predict these charges, so you might want to check with your local customs office if you’re concerned.
If Your Package Gets Lost in the Wilderness
While we partner with the most reliable delivery services, sometimes packages go astray like a spooked horse. If your order hasn’t arrived within the estimated delivery window:
- First, check your tracking number – often the package is just delayed
- If tracking shows delivery but you haven’t received it, check with neighbors or your delivery office
- Still no luck? Contact our customer service team at [email protected] and we’ll help track it down
Changing Your Mind? Our No-Hassle Returns
Not completely satisfied with your purchase? We get it – sometimes the fit just ain’t right. You’ve got 15 days from delivery to initiate a return for exchange or refund. Just head to our returns page for instructions on sending items back to our Omaha headquarters at:
Deals Cowboy Threads Store4256 Commerce Boulevard
Omaha, NE 68122
USA